This Privacy Policy explains how rsw77 collects, uses, discloses, stores, and protects the personal data of members and visitors to the rsw77 Platform in accordance with applicable data protection standards.
rsw77 ("rsw77", "we", "us", "our") is the operator of the online sportsbook, live casino, and gaming platform accessible at rsw77.com and all associated subdomains and mobile interfaces (the "Platform"). rsw77 operates under an international gaming authority licence and serves over 850,000 registered members across Malaysia, including members in Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, Kota Kinabalu, and Kuching.
For the purposes of this Privacy Policy, rsw77 is the data controller in respect of all personal data collected from members and Platform visitors. This Privacy Policy applies to all persons who access the Platform, register a member account, use any rsw77 product, or otherwise interact with rsw77's digital services.
By registering with rsw77 or using the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, processing, and use of your personal data as described herein.
rsw77 collects the following categories of personal data in connection with your use of the Platform:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, NRIC / passport number | Account verification, age confirmation, KYC compliance |
| Contact Data | Email address, Malaysian phone number, residential address | Account communication, OTP delivery, withdrawal verification |
| Financial Data | Bank account details, e-wallet identifiers (Touch n Go, Boost), transaction history | Deposit/withdrawal processing, AML compliance |
| Technical Data | IP address, device identifiers, browser type, operating system | Platform security, fraud detection, session management |
| Usage Data | Pages visited, games played, bet history, session duration | Platform improvement, responsible gaming monitoring |
| Communications Data | Live chat transcripts, support email correspondence | Customer support, dispute resolution, quality assurance |
rsw77 does not collect sensitive personal data (such as racial or ethnic origin, religious beliefs, health data, or biometric data) unless expressly required by applicable law or regulatory obligation and only with your explicit consent where required.
rsw77 collects personal data through the following mechanisms:
rsw77 uses the personal data we collect for the following purposes:
rsw77 processes your personal data on the following legal bases:
rsw77 does not sell, rent, or trade personal data to third-party marketers. We share your data only in the following limited circumstances:
All third parties with whom rsw77 shares personal data are required to implement appropriate technical and organisational security measures to protect that data.
rsw77 uses cookies and similar tracking technologies on the Platform to enhance your user experience, maintain your login session, detect fraud, and understand how members interact with the Platform.
The categories of cookies rsw77 uses include:
You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the rsw77 Platform, including your ability to maintain a logged-in session.
rsw77 retains personal data for the period necessary to fulfil the purposes for which it was collected, plus any additional period required by our international gaming authority licence conditions or applicable law. The following general retention periods apply:
Upon expiry of the applicable retention period, rsw77 will securely delete or irrecoverably anonymise all personal data in its possession relating to your account.
Subject to applicable law and our legal retention obligations, rsw77 members have the following rights with respect to their personal data:
To exercise any of these rights, please contact the rsw77 Data Protection team at [email protected] with the subject line "Data Rights Request". rsw77 will acknowledge your request within five (5) business days and provide a substantive response within thirty (30) days.
rsw77 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, and destruction:
While rsw77 takes all reasonable steps to protect your data, no method of internet transmission or electronic storage is completely secure. You are responsible for maintaining the security of your rsw77 login credentials and for notifying rsw77 immediately if you suspect any unauthorised access to your account.
The rsw77 Platform is strictly intended for persons aged 21 years and above. rsw77 does not knowingly collect personal data from any person under the age of 21. If rsw77 becomes aware that personal data has been collected from a person under the minimum age, that account will be immediately suspended, all associated data will be deleted, and any deposits will be returned to the source payment method.
If you are a parent or guardian and you believe that your child has registered a rsw77 account or provided personal data to rsw77 without your consent, please contact us immediately at [email protected]. rsw77 will investigate and take appropriate action without delay.
rsw77 reserves the right to update this Privacy Policy at any time. Material changes — those that significantly affect your rights or how we use your data — will be communicated to registered members via email to their registered address or via a prominent notice on the Platform, with a minimum of fourteen (14) days' advance notice before the amended policy takes effect.
Minor updates (including typographical corrections, structural reorganisation that does not change substantive content, and clarifications that do not alter the effect of any clause) may be published without prior notice and will take effect from the date indicated at the top of this Policy.
We encourage you to review this Privacy Policy periodically to stay informed about how rsw77 handles your personal data. The "Last Updated" date at the top of this Policy indicates when the most recent revision was made.
For any questions, concerns, or requests relating to this Privacy Policy or rsw77's handling of your personal data, please contact us through the following channels:
rsw77's customer support team is available in English and Bahasa Malaysia to assist members across Malaysia. We are committed to responding to all privacy-related enquiries within five (5) business days.
rsw77 was built to be the platform Malaysian bettors trust — not just for fast payouts and live odds, but for how your personal data is handled. Join 850,000+ members who play with confidence. Must be 21+ to register.
Operated under international gaming authority licence. 21+ only. Please play responsibly.